Process mining is a technique to analyze and monitor processes. In traditional business process management, it is done with process workshops and interviews, which results in an idealized picture of a process.
Process mining, however, uses existing data available in corporate information systems and automatically displays the real process
Back in the day, process mapping had to be completed by teams of people who met together for several days to figure it out on a whiteboard or spreadsheet. In other words, it was a complete slog.
But thankfully, we can leave all that painful people-driven process mapping in the past.
Because today, process mining’s powerful algorithms and advanced data transformation make discovering and optimizing your processes fast, data-driven, and complete. And slog-free.
As people and software robots work with corporate IT systems, their activities are captured by those systems.
Process mining transforms this data into an event log—and then creates visualizations of the end-to-end process, along with insightful analyses.
So you’ll have the facts you need to understand, improve, and monitor how things get done… anywhere they’re getting done.